The purpose of this Acceptable Use Policy (hereinafter the "Policy" and/or "Rules and Regulations") is to provide clear expectations for Intricate Web Solutions customers, prospective customers and their authorized users as to the Rules and Regulations for use of the Internet services.


Terms of Service and Operating Rules:

This Policy applies to all customers, Clients, employees, agents of Intricate Web Solutions, and all authorized third parties that are granted access to the services Intricate Web Solutions provides.


Intricate Web Solutions reserves the right (but not the obligation) to decline or cancel service to any business that Intricate Web Solutions considers illegal or offensive, including, but not limited to: pornography; gambling; illegal drug(s) and/or unethical pharmaceutical practice; bigotry; hate-group propaganda or material that promotes the use of force or violence against any person or group or information that promotes terrorism; foul language and/or insults to other persons or companies, including but not limited to material that is obscene, threatening, harassing, or defamatory to person(s) or companies; information that is a violation of intellectual property laws, infringement of copyright laws or plagiarizing; selling/trading of weapons and/or material that promotes the use of weapons; bulk/spam e-mail, spam news posting and mail fraud; spiteful assaults on other servers including, but not limited to, hacking, spamming, port scanning and/or probing.Internet Etiquette: You are expected to be familiar with and to practice good Internet etiquette (Netiquette). You will comply with the rules appropriate to any network to which Intricate Web Solutions may provide access.You will not post, transmit, or permit Internet access to information you desire to keep confidential. You will not post or transmit any information or software that contains a virus, illicit code or other harmful components. You will not post any material that is illegal, libelous, tortuous, or likely to result in retaliation, liability, claims, and actions, threats of litigation or lawsuits against Intricate Web Solutions by offended users. Intricate Web Solutions reserves the right to refuse or terminate service at any time.You will indemnify, defend, and hold Intricate Web Solutions harmless from any damage to Intricate Web Solutions business, service, equipment, network, operations, or reputation resulting from your actions, including without limitation any government actions, acts of vandalism or other retaliation, and any claims of libel, unfair competition, infringement of any patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort.

a.) Content
All services provided by us may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene, pornography.

Examples of unacceptable material: 

  • IRC Bots
  • Warez Sites
  • Pirated Software
  • Hate sites
  • Hack programs and archives
  • Pornography


SPAM/UCE mailing of any sort will not be permitted. Client will be held accountable for all actions including any SPAM/UCE originating from their network, network device or any SPAM/UCE mailing that causes Intricate Web Solutions to respond regardless of point of origin.Upon notification that such an act has occurred, Intricate Web Solutions will warn the Client on the first offense, and may pass along to Client any expenses Intricate Web Solutions's customers have incurred. On the second offense, Intricate Web Solutions may give notice of termination of service. Upon the receipt of notification by Intricate Web Solutions that a violation of the Policy has occurred, Client must provide written confirmation of all compliance and enforcement actions they have taken within 48 hours. Intricate Web Solutions reserves the right, in cases where the violation is extreme, to immediately terminate and/or suspend an account.

Password Protection:

Users are responsible for protecting their password and for any authorized or unauthorized use made of your password. You will not use or permit anyone to use Intricate Web Solutions's service to guess passwords or access other systems or networks without written authorization.

Illegal Activity:

Use of Intricate Web Solutions service for illegal or improper activity of any kind, including unauthorized usage as previously described forged header or user identification information and/or software piracy is prohibited. Intricate Web Solutions will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity.

Payment Information:

You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that until and unless you notify of your desire to cancel any or all services received, those services will be billed on a recurring basis.

We reserve the right to change the monthly payment amount and any other charges at anytime.

Hosting Account Penalties and Charges:

You agree to pay any penalties and charges that are associated with non-payment or late payment of your account.  There is a minimum late charge of $3.00 and a total charge of $15.00 which will be charged at a percentage over the entire month.

Any hosting account that remains unpaid for a period of 6 months will be considered abandoned and will be removed from our server.  This includes any and all files, folders and images that remain on the account and server.

Backups and Data Loss:

Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.

Cancellation and Refunds:

We reserve the right to cancel the account at any time.

Customers may cancel at any time. We give you an unconditional 30 day money back guarantee on managed shared hosting, and reseller solution's. Refund requests after 30 days will be refunded on a prorated basis of any unused time.

Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

Resource Usage:

Users may not initiate the following:

a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.

b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.

c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.

d) Run any software that interfaces with an IRC (Internet Relay Chat) network.

e) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc

8.) Bandwidth Usage

You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.

Price Change:

The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on our site, and the right to increase the amount of resources given to plans at any time.


Relationship of the Parties

The relationship between Intricate Web Solutions and Customer is that of vendor and vendee. They shall not be construed as being joint ventures, franchiser/franchisee, or employer/employee.This agreement is a commercial agreement between businesses, not a consumer agreement. Customer has no authority, apparent or otherwise, to contract for or on behalf of Intricate Web Solutions, or in any other way legally bind Intricate Web Solutions in any fashion, nor shall Customer be authorized to make any representations about Intricate Web Solutions or its services other than to set forth Intricate Web Solutions responsibilities as outlined in this agreement.


Customer agrees that it shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against us, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless any liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with us; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Intricate Web Solutions server.


We will not be responsible for any damages your business may suffer. We make no warranties of any kind, expressed or implied for services we provide. We disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by us and our employees.

Changes to the TOS:

We reserve the right to revise its policies at any time without notice.

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